MMI’s Inventory Management Program alleviates the burdens and frustrations associated with Asset, License, and Contract Management by offering you and your downline clients a strategic and cost-effective approach to managing enterprise inventories.

Inventory Management & Client Support Specialist

Working as your client’s dedicated resource, MMI’s Inventory Management Specialist will assume responsibility for key administrative and customer support tasks and functions associated with tracking and managing your client’s IT enterprise.

MMI’s Proprietary Contract Renewal Technology

MMI’s asset and contract management application, ONEview, streamlines inventory management processes while providing a consolidated and real-time view of IT hardware and software assets from a physical, financial, and contractual perspective.

Industry Best-Practice Workflows & Methodology

MMI’s specialists will work with your internal teams and channel resources to ensure a best-practice methodology is employed to ensure optimal management of IT asset lifecycles from point of acquisition through retirement or disposition of the asset.

The performance-enhancing services included with Inventory Management simplifies the management and administration of your customers’ technology assets and contracts.

  • Manage incoming Customer Service Requests (CSRs) for contract changes including additions, removals, asset location changes, changes to service levels, etc.

  • Client-facing quarterly inventory reconciliations to review all completed change requests and opportunities to cover exposed equipment and extend coverage for near-term contract renewals

  • Identify opportunities for contract consolidations

  • Perform software maintenance research studies

  • Work with sales teams to identify and manage financing opportunities, discounts, promotions, and bundles

  • Monitor opportunities for additional service sales (i.e. exposed equipment, equipment refresh, up-sell, cross-sell, etc.)

  • Upload and manage inventory data in the ONEview asset and contract management application

  • Set up and manage distribution lists and mass email notifications and alerts from ONEview

  • Set up and manage ONEview reporting and dashboards

  • Set up and manage ONEview user access and permissions

Are any of these challenges affecting your efforts to successfully provide inventory management services to your downline clients?

Leverage the Benefits of MMI’s Inventory Management Program While Delivering a Superior Experience to Your Downline Channel.

In-House Expertise

Leverage years of experience and expertise without increasing headcount.

Increased Service Revenues

MMI will help you identify revenue opportunity across assigned accounts including renewal opportunities and net new sales opportunities.

Reduced Operational Costs

MMI’s Inventory Management Program leverages best-practice workflows and data management processes to help companies reduce administrative support costs while freeing up valuable resources.

Customer Loyalty & Retention

Inventory Management helps you become your client’s trusted adviser by offering enhanced management of their IT asset lifecycles.

Enhanced Data Management

With consolidated views of your client’s enterprise, sales teams will have the ability to quickly and easily identify opportunities for additional IT and services sales.

Enhanced Sales Forecasting

With enhanced data management practices, your team will have access to more reliable forecasting and sales opportunity reports so that you and your team have regular insights into the health of your business.

Streamlined Processes

MMI employs a best-practice methodology for asset management – creating more streamlined and efficient processes for you and your customers.

Improved Customer Experience

MMI will work closely with your clients to help them plan for future IT expenditures, maximize existing asset utilization, and eliminate unnecessary expenditures.

We’ve chosen to use MMI for contract management of our customers because of their professionalism, their attention to detail, their knowledge of the industry, the knowledge of different industries within our customer set, and their ability to be able to grow our customers support contracts.

Let’s Get Started

Our team’s combined decades of experience in IT channel sales and maintenance revenue management has given us the ability to create solutions that alleviate technology organizations’ most pressing current and future business problems.

Learn more about how MMI’s Inventory Management Program can help technology companies achieve their asset management goals and provide a superior experience to downline clients.  Schedule a call with MMI’s Sales Team today to learn how to get started.

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