MMI’s Inventory Management Program alleviates the burdens and frustrations associated with Asset, License, and Contract Management by offering you and your downline clients a strategic and cost-effective approach to managing enterprise inventories.
Inventory Management & Client Support Specialist
Working as your client’s dedicated resource, MMI’s Inventory Management Specialist will assume responsibility for key administrative and customer support tasks and functions associated with tracking and managing your client’s IT enterprise.
MMI’s Proprietary Contract Renewal Technology
MMI’s asset and contract management application, ONEview, streamlines inventory management processes while providing a consolidated and real-time view of IT hardware and software assets from a physical, financial, and contractual perspective.
Industry Best-Practice Workflows & Methodology
MMI’s specialists will work with your internal teams and channel resources to ensure a best-practice methodology is employed to ensure optimal management of IT asset lifecycles from point of acquisition through retirement or disposition of the asset.
The performance-enhancing services included with Inventory Management simplifies the management and administration of your customers’ technology assets and contracts.
Manage incoming Customer Service Requests (CSRs) for contract changes including additions, removals, asset location changes, changes to service levels, etc.
Client-facing quarterly inventory reconciliations to review all completed change requests and opportunities to cover exposed equipment and extend coverage for near-term contract renewals
Identify opportunities for contract consolidations
Perform software maintenance research studies
Work with sales teams to identify and manage financing opportunities, discounts, promotions, and bundles
Monitor opportunities for additional service sales (i.e. exposed equipment, equipment refresh, up-sell, cross-sell, etc.)
Upload and manage inventory data in the ONEview asset and contract management application
Set up and manage distribution lists and mass email notiﬁcations and alerts from ONEview
Set up and manage ONEview reporting and dashboards
Set up and manage ONEview user access and permissions
Leverage the Benefits of MMI’s Inventory Management Program While Delivering a Superior Experience to Your Downline Channel.
Leverage years of experience and expertise without increasing headcount.
Increased Service Revenues
MMI will help you identify revenue opportunity across assigned accounts including renewal opportunities and net new sales opportunities.
Reduced Operational Costs
MMI’s Inventory Management Program leverages best-practice workflows and data management processes to help companies reduce administrative support costs while freeing up valuable resources.
Customer Loyalty & Retention
Inventory Management helps you become your client’s trusted adviser by offering enhanced management of their IT asset lifecycles.
Enhanced Data Management
With consolidated views of your client’s enterprise, sales teams will have the ability to quickly and easily identify opportunities for additional IT and services sales.
Enhanced Sales Forecasting
With enhanced data management practices, your team will have access to more reliable forecasting and sales opportunity reports so that you and your team have regular insights into the health of your business.
MMI employs a best-practice methodology for asset management – creating more streamlined and efficient processes for you and your customers.
Improved Customer Experience
MMI will work closely with your clients to help them plan for future IT expenditures, maximize existing asset utilization, and eliminate unnecessary expenditures.
We’ve chosen to use MMI for contract management of our customers because of their professionalism, their attention to detail, their knowledge of the industry, the knowledge of different industries within our customer set, and their ability to be able to grow our customers support contracts.
Let’s Get Started
Our team’s combined decades of experience in IT channel sales and maintenance revenue management has given us the ability to create solutions that alleviate technology organizations’ most pressing current and future business problems.
Learn more about how MMI’s Inventory Management Program can help technology companies achieve their asset management goals and provide a superior experience to downline clients. Schedule a call with MMI’s Sales Team today to learn how to get started.