See what ONEview has to offer you and your channel.
With its powerful functionality and channel-friendly architecture, ONEview provides users across the channel with access to custom dashboards, reporting, and automated notifications and alerts for all upcoming service renewals, warranty expirations, and license renewals. ONEview can be white-labeled to offer your business a competitive differential while data security and segmentation protocols ensure customer information is always secure and accessible. ONEview offers key benefits to the channel by providing users a fast and convenient way to track and manage equipment and easily renew service and support contracts, regardless of your position in the channel.
Data Aggregation & Cleansing
With ONEview’s extensive data aggregation and cleansing capabilities, companies are able to turn raw and unorganized customer data into meaningful and actionable reporting and analytics. ONEview provides the business intelligence companies need to identify customer buying patterns, forecast upcoming revenue opportunities, and identify up-sell / cross-sell opportunities within client accounts. All this while the customer lowers their cost of sale and increases their gross profits.
Marketing & Sales Engine
ONEview supports the efforts of your internal sales and marketing teams by offering a robust campaign engine that allows companies to create and send white-labeled marketing touches to their downline channel. Whether you are notifying downline clients of contract renewals, service withdrawals, new promotions, or equipment refreshes, ONEview makes the processes of list segmentation and campaign setup and execution easy – while keeping clients informed, engaged, and loyal to your brand.
ONEview helps technology companies align internal processes with industry best-practice contract management and renewal workflows. Through automation, companies are able to proactively manage contract renewal touchpoints, reporting and notification workflows, incoming customer service requests, and quoting processes for SKU-based maintenance services. With ONEview’s automation features, your team has more time to focus on supporting customers and driving new sales opportunities.
Technology companies leveraging ONEview understand the benefits of providing downline clients access to a custom branded application to manage and report on key asset and contract data. And just as downline clients benefit from centralized access controls and increased data management capabilities, ONEview users enjoy the benefit of maintaining a consistent brand experience for customers across every touchpoint in the contract lifecycle.
Whether you are a small Reseller or a global Manufacturer, ONEview‘s features will give you greater control over your data while helping you to maximize available service revenue opportunity.
Data Aggregation & Enrichment
Marketing & Sales Campaign Engine
Workflow & Process Automation
Robust Reporting & Analytics
Proactive Renewal Management
HW & SW Asset Location Tracking & Management
Automated Notifications to Internal & External Users
Custom Landing Pages
Marketing Drip Campaigns
Open & Click Through Tracking
Custom Reporting Features
Data Integration Capabilities
Data Import Manager
Customer Service Request (CSR) Module
Automated Quoting for SKU-Based Maintenance
Win / Loss Tracking
Granular Permission Controls
Are you experiencing any of these challenges with your existing Asset & Contract Management Technology?
ONEview is changing the way B2B firms manage maintenance and support contract lifecycles.
The results speak for themselves.
Proactive Opportunity Identification
ONEview transforms customer data into actionable business intelligence, giving companies the ability to identify customer buying patterns, forecast upcoming revenue opportunities and identify up-sell / cross-sell opportunity within client accounts.
ONEview helps technology companies align internal processes with industry best-practice contract management and renewal workflows. Businesses are able to proactively manage contract renewal touchpoints, reporting and notification workflows, incoming customer service requests, and quoting processes for SKU-based maintenance services.
Customer Loyalty & Retention
ONEview helps businesses increase brand loyalty by offering downline clients a superior customer experience – one that will reduce complexity and help to alleviate issues associated with tracking and managing IT assets and associated service agreements.
Reduced Operational Costs
With its industry best-practice workflows and data management capabilities, ONEview reduces the need for manual intervention in contract management and renewal processes allowing businesses to improve internal efficiencies and reduce operational costs.
Enhanced Data Management
ONEview assists companies in their efforts to enhance the quality of their data by providing best practice data management processes for data import, aggregation, and cleansing.
Custom Reports & KPIs
With ONEview’s customizable dashboards and automated reporting and alerts, businesses can take a proactive approach to tracking and forecasting upcoming service sales opportunity, while leveraging data insights to identify net new revenue opportunities across their enterprise.
Improved Renewal Capture
ONEview helps businesses proactively manage upcoming contract expirations by integrating and standardizing the data management, marketing, and sales processes that serve as precursors to a successful renewal.
Improved Customer Communication
The ONEview Customer Service Request (CSR) module helps businesses provide a responsive customer service and support program by providing the tools to submit, track, and manage incoming client requests.
ONEview streamlines contact renewals because all of the data is in one spot. We grab the information, quote what we need, and send it to sales managers for review. They can then immediately send it out to their clients. It is a lot easier and faster than finding out something is due for renewal, asking for a quote, and sending it to the client. It eliminates a couple of steps and increases our pricing consistency.
Want to Learn More?
With MMI’s IT asset and contract management and renewal platform, ONEview, channel organizations will enjoy greater control over their maintenance revenue opportunity while providing downline clients the insights and data necessary to meet their own contract management goals and objectives.
Contact MMI’s Sales team today to learn how to get started.