Managed Maintenance Inc. (MMI) Receives SBA Certification as a Women-Owned Business


October 1, 2019 Boca Raton, FL. Managed Maintenance, Inc., the leading Renewals and Support Contract SaaS provider, received certification as a Women-Owned Small Business by the SBA. To become certified, a company must go through an in-depth review by the SBA. The requirements focus on female ownership, high-level control, and management of daily operations. While MMI, a Stevie® Award Winner for Innovation, has been servicing the channel (including manufacturers, distribution, and channel partners) as a woman led operation for 12 years, it became 90+ percent women owned in 2019. The WOSB certification helps provide a level playing field for women business owners, the government limits competition for certain contracts to businesses that participate in the women's contracting program. This certification strengthens our relationships with our customers that value diversity and will lead to new opportunities,” commented CEO Tina Lux-Boim. “This certification will provide many advantages for MMI, which will ultimately benefit our customers. Technology businesses that [...]

5 Ways Complexity Might Be Affecting Your Service Revenues


Today’s technology manufacturers setting out to optimize management and tracking of their service delivery lifecycles are confronted with many challenges. For most, the complex nature of the service delivery ecosystem is the hardest to overcome.  Global supply chain networks, disparate data sources, fragmented systems, and high volume and varieties of contract data each create a barrier to an  otherwise profitable annuity source. In order to identify a workable solution, manufacturers must first identify where the difficulties lay in their current service delivery and renewal process. More often than not, the barriers to success are not what they initially thought them to be. Below are the Top 5 Challenges that impair the success of a manufacturers (and channel providers) service delivery and renewal program. Rudimentary Tools – Rudimentary tools, like Excel sheets or homegrown applications, fail to take into account the data necessary to properly track service and product lifecycles. Lacking integration [...]