/SaaS Contract Management Solutions

Top 10 Reasons Your Organization Needs Managed Maintenance, Inc.

2019-10-16T10:09:37-05:00Automated Contract Renewal Solutions, Big Data, Contract Management, Customer Success, SaaS Contract Management Solutions, Service Revenue Generation, Service Revenues|

Why Does Your Organization Need Managed Maintenance, Inc.? Here are the top 10 reasons! 1.Improve Data Quality: With the aggregation of install dates, warranty exits and renewals - the ability to mine data and proactively identify ongoing contract opportunities, technology refreshes, refurbishes or decommission opportunities, instantly becomes easier to track 2.Improved Business Analytics: Ability to establish accurate reporting and analytics of the business performance both in terms of sales and the associated financial performance. 3.Accurate Forecasting & Pipeline Development: Enable enterprises to accurately forecast their annuity business and renewal opportunities up to 36 months in advance. 4.Accurately Budget, Staff Technical, & Support Teams: Identify possible cost reductions through the ability to forecast potential service-contract renewals and the necessary personnel to support those contracts 5.Increased Visibility & Channel Performance: The ability to push down to channel partners and track renewal and sales rates against the opportunity data received by channel partners. [...]

Everything Starts With The Blueprint: The Importance of a Blueprint When Architecting an Enterprise-Level IT Solution

2019-10-10T10:06:47-05:00Big Data, Contract Management, SaaS Contract Management Solutions, Service Revenue Generation, Service Revenues|

By George Woods, Senior Director of Program Management Operations Architecting an enterprise-level IT solution is no small task. But the key to a successful implementation doesn’t start with the solution. It starts with the blueprint -- a critical first step that brings the business into conversation with the technology to chart a strategic path forward. Why You Need a Blueprint Like a blueprint for a building, a schematic for a piece of machinery or a map for a road trip, an IT blueprint provides necessary direction for organizations looking to overhaul or enhance their existing IT environments. Ideally, it helps define where you are today and identifies where you hope to arrive in the future. The blueprint is also the first place where IT and business processes meet. In many organizations, technology and business processes are separate conversations. But when it’s done properly, the blueprinting process brings them together to addresses [...]

How to Choose a Maintenance / Service Contract Provider

2019-10-10T10:02:07-05:00Customer Success, SaaS Contract Management Solutions, Service Revenue Generation, Service Revenues|

Imagine your laptop, desktop or printer, to mention a few, develops a problem. In our highly technological age, it is unimaginable to be deprived of our computer equipment for even a few minutes. Sure, the equipment came with a service warranty, but what if it has already expired at the time of the malfunction? This is where a post warranty agreement, an annual maintenance and service contract, becomes essential. This service has been devised to cover such situations. There are numerous vendors that offer this valuable service, including some well known names in the technical support industry, so how do you choose one that serves your interests and company’s needs? Select wisely. Ask others about their experience with their providers and watch out for testimonials by big clients, then choose a company that: Gives prompt and reliable service Covers all computer hardware equipment, printers as well Has a variety of [...]

MMI Harnesses the Power of Open Source for its Oneview Portal

2019-10-10T09:36:10-05:00Big Data, Contract Management, Customer Success, SaaS Contract Management Solutions, Service Revenue Generation, Service Revenues|

Open source technology isn’t a new concept in the IT industry—but a surprising number of businesses have yet to adopt their own internal technology development strategy. Here at MMI, we develop most of our technology (including ONEview, our total asset management solution) based on an open source platform, and we’ve seen a tremendous cost savings and strategic advantage as a result. The difference between developing software on an open source platform and licensing from a vendor is thousands and thousands of dollars. Web-based platforms have definitely propelled acquiring software through vendors into a new phase; beyond the on-site technical resources you save, web-based software is quickly and easily updated by vendors, requiring little to no maintenance on your side of the equation. Unfortunately, there are detractors to consider if you’re buying a ready-made product. Ask yourself some of the following questions before you move forward with a vendor. Is the [...]

Is Your Contract Lifecycle Management Software Allowing You to Address 100% of Service Revenue Opportunity?

2018-07-26T14:41:42-05:00Contract Management, SaaS Contract Management Solutions, Service Revenues|

If so, you are definitely in a class of your own! In fact, data suggests that technology providers are missing out on up to 36% of the service contract revenue available to them.  For many manufacturers and their channel partners, this missed opportunity is the end result of failing to properly implement and utilize contract lifecycle management software to manage and renew upcoming (often low-dollar / high-volume) contract renewals. Fortunately, new best practices are emerging centered around utilizing SaaS contract lifecycle management software for more effective service contract management. What is a “Low-Dollar” Contract? A low-dollar contract is typically a contract with a 1:1 ratio, meaning that it represents just one piece of equipment or service per contract. These types of contracts typically come in high volumes, with total contract values of less than $25k. These contracts must be renewed by the customer in order to continue service protection for assets or products that they already [...]

How VARs Can Leverage Enterprise Asset Management to Become B4B

2018-07-26T14:33:44-05:00B4B, Contract Management, Enterprise Asset Management, SaaS Contract Management Solutions|

In  Reinventing the Customer-Supplier Relationship,authors J.B. Wood, Todd Hewlin, and Thomas Lah describe a fundamental shift in how enterprises do business. Analyzing interviews with more than 300 suppliers, the authors found that increasingly, customers do not want to buy tools: They strive to achieve business outcomes. And they’re willing to share confidential enterprise information if partners can help them achieve game-changing results. Many leading VARs and distributors have already recognized this shift and are working strategically with their customers to address enterprise asset management challenges, such as maximizing asset performance and increasing organizational efficiency and effectiveness. Here is how VARs can take a proactive B4B stance to help their customers drive to best-in-class results. Enterprise Asset Management: a Land-and-Expand Opportunity Managing enterprise assets is a complex, confusing endeavor – even for the teams dedicated to doing so. Asset and part data, warranties, and service agreements are often tracked in Excel [...]