ONEview, offers a 360-degree functionality that includes Renewal Analytics and Alerts, Extensive Workflow and Reporting, Customer Service Requests and Audit Trails, Contracting Quoting Functions and Complex Billing Management.
Watch our Webinar
This webinar dives into a discussion on how companies can increase renewals revenues, identify new sales opportunities, develop customer loyalty and retention – while streamlining and simplifying the entire process of managing IT assets and associated support and maintenance contracts by leveraging new technology and adopting new processes.
Webinar: Transforming Your Renewals Business into a Strategic Growth Opportunity
The Renewals Marketplace
The Renewals Marketplace is a sharing forum on LinkedIn for thoughts and ideas to develop best practices, use the best available technology, and educate those of us with the responsibilities to manage, communicate, sell, and deliver support contracts, maintenance contracts, and software and hardware renewals. Each week MMI will float a question or share some thoughts around the renewals business and open the lines of communication to The Renewals Market Place.
Managed Maintenance Inc. (MMI) Receives SBA Certification as a Women-Owned Business
Managed Maintenance, Inc., the leading Renewals and Support Contract SaaS provider, received certification as a Women-Owned Small Business by the SBA. To become certified, a company must go through an in-depth review by the SBA. The requirements focus on female ownership, high-level control, and management of daily operations. While MMI, a Stevie® Award Winner for Innovation, has been servicing the channel (including manufacturers, distribution, and channel partners) as a woman operation for 12 years, it became 90+ percent women owned in 2019.
Why Choose MMI?
We understand the channel because we come from the channel.
Our in-depth knowledge and expertise in IT channel sales and maintenance revenue management has helped position us as the leader in asset, warranty, license, and contract management solutions.
Our solutions bring value across the entire technology supply chain.
Our solutions can be tailored to meet your unique business needs and requirements.
Some of the world’s largest technology companies leverage MMI solutions to help them grow their Service Revenue Generation Programs.
Why Lenovo Endorses MMI
“For the past 5 years, Managed Maintenance, Inc. (MMI) has partnered with Lenovo to address the challenge of building and implementing a global solution to manage the maintenance and support services contract business associated with Lenovo’s acquisition of the IBM X86 business. MMI was chosen because of the company’s intimate knowledge of this business….” Read More
Solutions for the Channel
Sitting atop the IT channel, manufacturers are responsible for tracking all contract and service data to effectively enable downline partners to sell more products. With a consolidated view of their products, accounts and contracts, manufacturers can empower channel partners to capture both high-value opportunities as well as high-volume, low-dollar opportunities that otherwise slip by unnoticed.
An IT asset and contract renewal management solution, like ONEview, can help manufacturers strengthen revenue streams by simplifying communications upstream and downstream within the channel. These tools are designed to help companies facilitate contract renewal processes by centralizing product, pricing, and business rules in real time so sales has everything they need at their fingertips.
MMI’s data driven technology and staff augmentation solutions support the complex needs of manufacturers’ and their clients and ensures access to the tools needed to maximize sales performance and enable partners to sell more products and recurring services. Learn more about MMI’s solutions for Manufacturers.
Sitting between manufacturers and resellers, distributors are looking for tools to easily share product and service data upline and downline easily so they can quickly serve their resellers.
To be successful, distributors must have the ability to properly aggregate and segment data from a number of outlets – from tens of manufacturers to hundreds of end customers. And with potentially thousands of products in their inventory, what they need is a software solution that can automatically pull this data together and simplify its management to provide actionable and informative asset, contract, and revenue reports.
MMI’s technology, consulting, and staff augmentation solutions are designed to support the needs of our distributor clients and the channel ecosystem they operate within. Learn more about our solutions for distributors.
A reseller is an intermediary in the distribution channel that purchases software and/or hardware from the distributor (or manufacturer, directly) and sells it to consumers. As a resellers sales operations expand, so too does the amount of customer data at their disposal (potentially thousands of expiring contracts / warranties / licenses per month). Often the tools utilized to manage this data are manually maintained by the resellers sales or administrative teams – meaning they’re subject to human error. Without accurate views of customer IT assets, contract, warranties and licenses coming up for renewal it is difficult – if not impossible – to maximize sales and renewal opportunities and build strong and lasting customer relationships.
Lear more about how MMI’s technology, consulting and staff augmentation solutions can help resellers leverage customer data to maximize service renewal opportunities, better support customer relationships, and find new revenue opportunities within their end-customer accounts.
The end-user is the final stop in the supply chain. These are the consumers of the technology or products being manufactured and sold throughout the channel. Their position in the channel, however, does not preclude them from requiring access to accurate data, reporting, and insights into the status of their enterprise, including all hardware / software equipment purchases and associated maintenance, licenses, warranties, and support. This level of visibility is critical to end-user organizations creating infrastructure efficiency and performance and minimizing related overhead expenses.
MMI’s solutions address the challenges of asset and contract management throughout the entire channel ecosystem. Learn more about how end-user customers benefit from our solutions.
Meet the Leadership Team at Managed Maintenance, Inc.
Learn more about individuals on MMI’s leadership team, including their histories, backgrounds, what they like to do on the weekends, and what drives them each day in the office!
Read Some of MMI’s Customer Success Stories
Learn about the successes our clients have seen through a partnership with MMI. Whether through our Staff Augmentation, Consulting, or Technology offerings, there is a success story to go with it.
White Paper: Service Revenue Generation is a Team Sport
In this white paper, MMI discusses contract management solutions that support your entire channel and encourage profitability and success across channel tiers.
Read the white paper: Service Revenue Generation is a Team Sport