A successful maintenance practice looks beyond the final point of sale and instead focuses on the lifecycle of a contract and the opportunity to build long-term customer relationships. The challenge most channel organizations face, however, is the lack of resources and expertise to create a successful IT service management program.
With Managed Maintenance’s SIGNATUREelite Strategic Resourcing Program you can choose to have our team of experts supplement your existing sales, marketing, or contract management efforts, or take full responsibility for managing and growing your IT maintenance practice. Our experts draw upon their deep experience and employ a proven methodology of people, process, and technology to:
To ensure success, we customize SIGNATUREelite to match your unique sales goals and marketing plan. Best of all, we adhere to a pay-for-performance model, which means our team is only paid when your business grows as a result of our services.
"Establishing the relationship with MMI has absolutely streamlined our processes. Prior to this relationship we were working with a number of partners to manage our service maintenance business, but we streamlined with MMI, recognizing their demonstrated expertise in this space. The MMI relationship has allowed us to improve processes and spend time on our sales efforts as opposed to the process end.”
Jason Hernandez, Director, Ingram Micro
Our consultants and business analysts optimize the performance of your services business with:
When you combine the SIGNATUREelite expert support and proven methodology with your own branded web portal and sales forecasting tools, your business enjoys significant benefits:
The best part? Managed Maintenance only gets paid when you are successful - which means our mutual objectives have been achieved.
Managed Maintenance’s SIGNATUREelite Sales and Management offering is an end-to-end sales support solution for growing your contract maintenance practice through sales, marketing, and ongoing contract management process support.
ONEview Basic is MMI's foundational renewal management platform which automates basic renewal processes to empower small-to-midsized technology providers to capture more recurring service revenues. ONEview Basic streamlines service and product data from disparate sources into a single application, lowering the cost of sale and arming your business with organized and accurate customer data and reporting.
ONEview Custom provides the framework for an end-to-end contract management and quoting application for large, complex technology providers. ONEview Custom is purpose-built to your organization's service contract management needs, unique technology requirements and business strategy.
Leverage MMI's years of expertise in the IT channel to build a more efficient and profitable service management practice. MMI's Advisory & Optimization Consulting services ensure your business is addressing 100% of service revenue opportunity through better data management strategies, streamlined processes, enhanced sales forecasting, and better overall business planning.