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  1. Disruptive Technology and Enhancing the Customer Experience

    What is meant by disruptive technology? Cisco CEO, John Chambers, has a message for the business world. Disrupt yourself or risk being disrupted by the competition. The speed of change is a key message in today’s world. Even the most powerful company in the world knows they have to move dramatically or risk getting left… Read More

  2. The Case for Adopting a SaaS Application

    There are numerous ways that partnering with a service provider can be advantageous for SaaS companies. Companies choose outsourcing over in-house management in order to: Take advantage of lower costs due to economies of scale The most obvious reason to choose a service provider is to take advantage of lower costs due to economies of scale. Given… Read More

  3. SaaS vs. Build it Yourself (BIY)

    Industry analyst Forrester Research notes that while SaaS adoption has so far been concentrated mostly in human resource management (HRM), customer relationship management (CRM), collaboration software (e.g., email), and procurement solutions – it is poised to widen. Today it’s possible to have a data warehouse or niche application in the cloud that can drive improvement in… Read More

  4. Finding and Implementing the Right Contract Management Solution for Your Business

    Whether you are a VAR, VAD or manufacturer, the first step in implementing a contract management solution is uncovering the contract data within your company and organizing it in a useful way. This discovery process can be handled internally or outsourced to a consulting company such as Managed Maintenance, Inc. It is imperative that this task… Read More

  5. The Top 4 Pain Points with IT Asset and Contract Management — and How VARs Can Help Global Enterprises Solve Them – Part 1

    Market growth is happening faster than ever. Today’s 50-person startup is tomorrow’s global enterprise, linked by IT data centers, networks, computing devices, and more. All of these IT assets are typically covered by maintenance contracts and warranties. However, enterprises often lack a real-time, highly accurate 360-degree view of what they own, its status, and what they… Read More

  6. 4 Rapid Strategies for Finding Hidden Money in IT Contract Renewals

    For IT resellers, maintaining and increasing margins is not always about finding new customers: It is also about optimizing current business. Contract renewals often present value-added resellers (VARs) and distributors with significant opportunities to lower costs, increase customer retention rates, and grow high-margin IT services. Corporate agility is the watchword of the day, and leading VARs… Read More

  7. Intelligent Contract Management Solutions – Addressing the Challenge

    Savvy companies are beginning to capitalize on the maintenance contract opportunity by employing intelligent contract management solutions. These unique tools gather critical service and asset data from all applicable applications, databases, spreadsheets and reports in a repeatable, predictable process and provide a consolidated view of that data to users. To turn this information into true business… Read More

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