MMI’s Six Sigma Methodology is the implementation of a measurement-based strategy that focuses on process improvement of clients’ support and maintenance operations. For our partners it means an increase in service, support, and maintenance revenues supported by a cost-effective, automated management and sales process and operation. For their clients this methodology streamlines and simplifies the contract management process.
Six Sigma – what does it mean?
Six Sigma at many organizations simply means a measure of quality that strives for near perfection. Six Sigma is a disciplined, data-driven approach and methodology for eliminating defects (driving toward six standard deviations between the mean and the nearest specification limit) in any process – from manufacturing to transactional and from product to service.
The statistical representation of Six Sigma describes quantitatively how a process is performing. To achieve Six Sigma, a process must not produce more than 3.4 defects per million opportunities. A Six Sigma defect is defined as anything outside of customer specifications.
The fundamental objective of the Six Sigma methodology is the implementation of a measurement-based strategy that focuses on process improvement and variation reduction through the application of Six Sigma improvement projects According to the Six Sigma Academy, Black Belts save companies approximately $230,000 per project and can complete four to 6 projects per year..
Many frameworks exist for implementing the Six Sigma methodology. Six Sigma Consultants all over the world have developed proprietary methodologies for implementing Six Sigma quality, based on the similar change management philosophies and applications of tools.